Both Ken and Lee are Certified by the National Board for Certification of the National Association of Dental Laboratories. Certification requires a level of education and/or experience prior to qualification, a series of written exams and a 5 hour hands-on practical examination.
To maintain their Certification, Ken and Lee must complete at least 12 hours of continuing education annually, including one hour of Regulatory Compliance (infection control, FDA and OSHA compliance, etc.) In actuality, Ken and Lee each attend 50 to 100 hours of continuing education per year. Some of it is technical training in how to handle the materials of their trade but the majority is high level dental education aimed at dentists. This type of education allows them to approach dentistry from the vantage point of the dentist while offering insights into complex problem solving.